Contact

FAQ

(Frosty Antarctic Questions )

Let’s see if we can help you out here!

• PRINTING: Make sure it’s open in Adobe Reader and click Print as Image on advanced settings. That clears up 99% of printing issues. Here is a tutorial.

• ZIP FILES: If you are having trouble opening a ZIP file on your computer, please read this tutorial.

• TEACHING IDEAS: If you are looking for advice or ideas on a particular topic, please visit my blog and use the search bar or archive.

• TECH HELP: If you need technical assistance with a document you purchased on TpT, please open a ticket with TpT. If you need help with a document you bought from me, please use the contact form on this page.

• SCHOOL PURCHASING: Learn all about the ways Science Penguin can help your campus or district!

• GOOGLE DRIVE FORCED COPY ISSUE: Here are a few things you can do to troubleshoot:
  • Make sure outside Google files have not been blocked by your district
  • Log out of Google Drive and sign in only to your personal account
  • Try accessing it on a personal computer