FAQ
(Frosty Antarctic Questions 🐧)
Let’s see if we can help you out here!
- PRINTING: Make sure it’s open in Adobe Reader and click Print as Image on advanced settings. That clears up 99% of printing issues. Here is a tutorial.
- ZIP FILES: If you are having trouble opening a ZIP file on your computer, please read this tutorial.
- TEACHING IDEAS: If you are looking for advice or ideas on a particular topic, please visit my blog and use the search bar or archive.
- TECH HELP: If you need technical assistance with a document you purchased on TpT, please open a ticket with TpT. Their Customer Experience Team is excellent at troubleshooting issues.
- SCHOOL PURCHASING: Learn all about the ways Science Penguin can help your campus or district!
- GOOGLE DRIVE FORCED COPY ISSUE: Here are a few things you can do to troubleshoot:
- Make sure outside Google files have not been blocked by your district
- Logout of Google Drive and sign in only to your teacher account
- Try accessing it on a personal computer
Need to get in touch? Use this handy form to send us a message and we will respond as soon as possible Monday-Friday.
